FAQs
WHERE ARE YOU BASED?
Our HQ is located in Western Australia however we have suppliers across Australia in NSW, VIC, SA and QLD.
WHAT KIND OF PAYMENTS DO YOU ACCEPT?
We accept all major forms of payment, including credit cards, Apple Pay, PayPal etc.
IS DELIVERY FREE?
Yes, for ALL orders in Australia.
DO YOU OFFER MONEY BACK GUARANTEE?
Yes, we offer a 14 day money back guarantee on all orders. If your order arrives damaged, broken or out of shape, feel free to contact us within 14 days of arrival and receive a FULL REFUND no questions asked!
DELIVERY TIME?
Please allow up to 14 days for delivery. Due to COVID 19 We are sometimes experiencing delays in our orders. We can assure you, once we receive your order we process it within 24 hours and it is on its way!
Please allow up to 14 days for delivery. Due to COVID 19 We are sometimes experiencing delays in our orders. We can assure you, once we receive your order we process it within 24 hours and it is on its way!
ARE ALL YOUR PRODUCTS MADE IN AUSTRALIA?
Unfortunately not yet. While we do have suppliers within Australia, not ALL our products are Australian made. However this is a big goal of ours, and as the business grows we will reinvest into Australian manufacturing.
Unfortunately not yet. While we do have suppliers within Australia, not ALL our products are Australian made. However this is a big goal of ours, and as the business grows we will reinvest into Australian manufacturing.
Our big picture and end goal is to keep Australians employed and support the Aussie economy. Your support in shopping with us brings us one us one step closer.
